🛡️ Responsible Gaming

Play at pijok safely,
and enjoy with responsibility

pijok believes that gambling is entertainment, not addiction. Follow our responsible gaming guidelines and enjoy playing within healthy limits.

Why is responsible gaming important?

Online casinos and betting are a source of entertainment for hundreds of millions of people worldwide. However, as with any form of entertainment, responsibility is essential here too. pijok is committed to ensuring a safe, transparent, and fair environment for players in Bangladesh.

Responsible gaming means betting within your means, staying within a set budget, and never treating gambling as a source of income. At pijok, we provide tools and features to help you play within healthy limits.

Before you start playing on our platform, please read this guide carefully. The tools and information listed here will make your gaming experience safer and more enjoyable.

Important Warning

You may have a gambling problem if you experience any of the following signs:

  • Repeatedly betting to recover losses
  • Hiding gambling money from family or friends
  • Neglecting daily responsibilities to focus on playing
  • Feeling unable to stop gambling
21+

For ages 21 and above only

Age verification is mandatory

Age limit — 21+ mandatory

The minimum age to register and play at pijok is 21. Protecting minors in Bangladesh from online gambling is our top priority.

We follow an age verification process at the time of account creation. If any suspicious account is found, pijok investigates and takes the necessary action.

If you believe someone you know who is a minor is using this platform, please notify our support team immediately.

  • A valid national ID or passport may be required for registration.
  • Keep your device secure so minors cannot access it.
  • Report suspicious cases to [email protected].

Our protection tools

pijok offers several effective tools to help you stay in control of your gaming experience.

💰

Deposit Limits

Set a limit on how much money you can deposit each day, week, or month. This is the most effective way to keep your budget in check. Reducing a limit takes effect immediately; increasing one takes effect after a set waiting period.

⏰

Time-Out Break

If you feel you need a break, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or place any bets.

🔒

Self-Exclusion

Activate self-exclusion for a long-term break. You can close your account for a minimum of 6 months or permanently. No promotional communications will be sent during self-exclusion either.

📊

Gaming History Review

Your complete transaction and betting history is stored in your account. Review your spending records regularly. This will help you stay aware of your own playing habits.

🎧

24/7 Support

If you have any concerns about gambling, contact our Bengali live chat support team. Our trained representatives are ready to help you at any time, day or night.

🧠

Reality Check

Set session reminders at regular intervals to remind you how long you have been playing. Long sessions are often the cause of unnecessary losses. Take short breaks and make decisions with a clear head.

How to self-exclude

01

Log in to your account

Log in to your pijok account and go to the "Account Settings" section.

02

Select Responsible Gaming

Find the "Responsible Gaming" option and click on the self-exclusion option.

03

Set a time period

Choose your preferred time period — 6 months, 1 year, 2 years, or permanent closure.

04

Confirm

Verify your identity and confirm. Self-exclusion will take effect immediately.

Once self-exclusion is active, you will not be able to reactivate your account before the set period ends. This decision is irreversible. For any assistance, contact us via live chat or email us at [email protected].

Golden rules for healthy gaming

  • Only bet money you can afford to lose — never play with money meant for rent or food.
  • Set a specific budget before you play and do not exceed that limit.
  • Do not increase your bets to recover losses — this is a key sign of addiction.
  • Take regular breaks. Avoid the habit of playing for long stretches at a time.
  • Avoid playing when you are stressed, angry, or feeling low.
  • Do not treat gambling as a source of income — it is entertainment only.
  • Do not get so absorbed in playing that you neglect time with family and friends.
  • Never place bets while under the influence of alcohol or drugs.
  • Do not share your account — never place bets on behalf of someone else using your account.

Recognize the signs of a problem and get help

Gambling addiction is a real problem that can affect anyone. If you notice the following signs, seek help immediately:

  • Neglecting daily tasks to focus on playing
  • Betting while in debt or borrowing money to gamble
  • Hiding your gambling from family and friends
  • Feeling anxious or angry when you lose
  • Trying to stop playing but failing to do so
  • Neglecting sleep, food, or your health

These signs are nothing to be ashamed of. Asking for help takes courage. pijok is always here for you.

Contact us via live chat

Trained representatives are available on our 24/7 Bengali live chat and ready to listen. You can get help with self-exclusion, deposit limits, or any concern you may have.

Email support

[email protected] — send your request confidentially. We will respond as quickly as possible.

Professional support

Gambling addiction is a mental health issue. Seeking help from a professional counsellor or psychiatrist is completely normal and the right thing to do. Talk to your family and the people you trust.

Financial limits and rules

As part of responsible gaming at pijok, we have set clear financial limits:

Minimum deposit

৳500

For all payment methods

Minimum withdrawal

৳1,000

For all payment methods

Withdrawals are generally completed within 30 minutes to 3 hours. Transactions can be made securely via bKash, Nagad, Rocket, Upay, and bank transfer.

If you want to reduce your deposit limit, change it instantly from Account Settings. Increasing a limit takes effect after a set waiting period, which prevents you from making decisions on impulse.

Play safe, enjoy with responsibility

pijok offers cricket, football, slots, Callbreak Quick, and many more entertainment options — all in a safe environment. Explore our games or visit the FAQ to learn more.

Visit pijok Casino Play Slots Cricket Betting Read the FAQ Go to Homepage

Responsible Gaming — Common Questions

Log in to your pijok account and go to the "Account Settings" or "Responsible Gaming" section. From there you can set a deposit limit for each day, week, or month. Reducing a limit takes effect immediately. If you have any issues, contact us via live chat.

It is not possible to reactivate your account before the self-exclusion period ends. In the case of permanent self-exclusion, the account remains closed entirely. This rule exists for your own protection. To reactivate once the period has ended, contact [email protected].

A time-out is a short-term break — from 24 hours up to a maximum of 6 weeks. It is relatively flexible. Self-exclusion is a long-term decision — a minimum of 6 months up to permanent. During self-exclusion, no promotional emails or communications will be sent to you.

No. The minimum age to create an account and play at pijok is 21. Registration by minors is strictly prohibited. We follow an age verification process and may request identity documents for any account we find suspicious.

You can get immediate help through our 24/7 Bengali live chat. You can also email us at [email protected]. Talk to a family member or a trusted friend. If needed, seek professional mental health support — this is completely normal.

Yes. pijok uses SSL encryption technology to keep all your information and financial transactions secure. We never share your personal information with third parties. Read our privacy policy to learn more.