pijok's Privacy Policy

pijok ("we", "our") is an online entertainment and gaming platform in Bangladesh. This privacy policy explains what information we collect about you, why we collect it, and how it is used when you visit our website pijok.cam or use our services.

By using our platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our services and contact our support team.

This policy applies equally to all sections of the platform — cricket betting, football betting, slots, card games, and all other entertainment services. We may update this policy from time to time; you will be notified in a timely manner of any significant changes.

We collect two types of information: information you provide directly and information collected automatically.

2.1 Directly Provided Information

When you create a pijok account or contact us, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and account password
• Mobile number (for communication and security verification)
• National ID card or passport details (to confirm identity)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Address (where applicable)

2.2 Automatically Collected Information

When you use our website, certain technical information may be collected automatically, such as:

• IP address and device type
• Browser type and version
• Activity logs on the platform (login time, session length, etc.)
• Information obtained through cookies and similar tracking technologies

The technical information mentioned above is used to improve our service quality, ensure security, and prevent fraudulent activity.

pijok uses your personal information only for the purposes listed below:

• Account management: Creating, verifying, and keeping your account secure.
• Identity verification: To confirm your age and identity (services are provided only to users aged 21 and above).
• Financial transactions: Processing deposits, withdrawals, and other payments.
• Customer support: Providing assistance with your questions, complaints, or issues.
• Security and fraud prevention: Protecting accounts and detecting suspicious activity.
• Legal obligations: Complying with applicable laws and regulations.
• Service improvement: Analysing user behaviour to improve the platform experience.
• Communication: Sending relevant updates, promotional offers (with your consent), or important notices.

We will never use your information beyond the purposes listed above.

pijok never sells or rents your personal information to third parties. However, in limited circumstances, information may be shared with trusted parties for specific purposes:

4.1 Payment Processors

Information necessary to complete deposits and withdrawals is shared with payment providers such as bKash, Nagad, Rocket, Upay, and bank transfers. These payment providers follow their own privacy policies.

4.2 Game Software Providers

Game providers such as Pragmatic Play, PG Soft, JILI, and Spribe operate on our platform. Some technical information may be shared with them to maintain service quality, but no sensitive personal information is shared.

4.3 Legal Reasons

We may be required to provide information in response to a court order, a lawful request from an investigating authority, or as required by applicable law.

4.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such cases, we will notify you in advance.

Protecting your personal information is our highest priority. We use industry-standard security measures, including:

• SSL Encryption: Every data transfer between you and our servers is secured through SSL/TLS encryption.
• Access controls: Only authorised staff can access your information, and only to the extent necessary.
• Data storage: Information is stored on secure, encrypted servers.
• Regular audits: Our security systems are regularly tested and updated.

5.1 Data Retention Period

We retain your information only for as long as it is necessary:

• Information is retained for as long as your account is active.
• Even after an account is closed, certain information may be kept for a defined period due to legal obligations.
• Records of financial transactions are generally retained for a longer period.

However, we do not keep any information beyond what is needed — unnecessary data is securely deleted.

The pijok website stores cookies in your browser. Cookies are small text files stored on your device that help us improve our service quality.

6.1 Types of Cookies We Use

• Essential cookies: The website cannot function properly without these — for example, maintaining your login session.
• Functional cookies: To remember your preferences, such as language selection.
• Analytics cookies: To understand which pages are used most — this information is anonymous.

6.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling certain essential cookies may limit some features of the website.

You have certain rights over your personal information that pijok respects:

• Right to access: You can contact us at any time to find out what information we hold about you.
• Right to correction: You can request that any errors in your information be corrected.
• Right to deletion: In certain circumstances, you can request that your information be deleted (however, some information may need to be retained due to legal obligations).
• Right to opt out of marketing communications: You have the right to unsubscribe from any promotional emails.
• Data portability: You can request your information in a structured format.
• Right to object to processing: In certain cases, you can object to the use of your information.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

pijok is for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of account registration.

If you believe that a minor has registered on our platform, please email [email protected] immediately. We will promptly close that account and delete the associated information.

Our servers and service providers may be located in various countries. As a result, your information may be transferred to or stored outside Bangladesh. In such cases, we ensure that:

• Data transfers always take place through secure, encrypted channels.
• The receiving entity follows adequate security measures.
• Information is used only for the specified purposes.

pijok may update this privacy policy from time to time. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notice to your registered email (for significant changes).
• Display a visible notification on the platform.

We always encourage you to visit this page regularly and read the latest policy. Continuing to use the platform after changes are made will be considered as your agreement to the updated policy.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:

We respect your privacy and take your concerns seriously. We are committed to responding to every request with the highest level of care.